Vysiion’s Solution Owners, Technical Architects and Service Architects are qualified and experienced in supporting solutions and monitoring infrastructures for customers. If required we are able to provide a fully managed, ITIL aligned end-to-end support service or deliver specific services to complement your internal support teams.
Support and Monitoring
Objective | Activity | Outcome |
A managed service proactively optimising:
| Single point of contact across all platforms. 24x7x365 ITIL aligned service desk utilising a set of management tools. On-campus, security vetted engineers to manage and support your environments either in the cloud or hosted in the CHDC. Services include:
Throughout the contract term, Vysiion will continue to work with the client to support the implementation of enhancements, provide platform optimisation, automation, security assurance and secure asset/data destruction services. | Vysiion acting as your trusted service provider in managing daily IT operations and multi-vendor relationshisp where appropriate. Your time more focussed on important organisation objectives. Growth and new business objectives accommodated. Framework RM3804 – Lot 4 G-Cloud – Our full presence on G-cloud can be viewed Government Digital Marketplace |
PROJECT LIFECYCLE
